Category: Communication

Dwelling On The Past: The Importance Of Project Retrospectives (Part 1)

    We should always look for opportunities to grow and improve. Retrospectives and reflections allow you to codify what you’ve learned from experience, to document mistakes and avoid future ones, and to increase your potential to ...

How To Make Use Of Weekly Design Meetings

    How do you keep a team engaged? How do you make sure the team gets up to date with everything that’s being released? How often do the team members talk to each other face to face? Do they have enough support to finish their tas...

Convincing Clients: How To Get Sign Off When It Matters

    We have all been there. That dreaded moment when after weeks of work we have to present our progress to key stakeholders, and they mercilessly tear it apart. It feels inevitable, but usually, we can avoid these situations. Would...

Becoming A Better Facilitator

    Facilitation in the broadest sense means helping or enabling people to achieve a positive outcome. It’s an important and often under-appreciated skill for designers and other UX professionals to gain. It’s especially ...

Conversational Design Essentials: Tips For Building A Chatbot

    Human interactions are incredibly fascinating if you take a close look at them — the social awkwardness, the communication styles, the way knowledge is transferred, the way stories are told and trust is built. But what happ...

Does Conversation Hurt Or Help The Chatbot UX?

    Chatbot fever has infected Silicon Valley. The leaders of virtually every tech giant — including Facebook, Google, Amazon and Apple — proclaim chatbots as the new websites, and messaging platforms as the new browsers....

Developers “Own” The Code, So Shouldn’t Designers “Own” The Experience?

    We’ve all been there. You spent months gathering business requirements, working out complex user journeys, crafting precision interface elements and testing them on a representative sample of users, only to see a final prod...

Why Great Products Need Great Collaboration

   Development and design working together makes better products for our users. Design and usability decisions have a big impact on the developers who implement them, and, ultimately, on the experience of users. For these decisions to be successful and provide users with the best experience, communicati...

Three Skills Every New Programmer Should Learn

In a recent interview, Joel Spolsky (the co-founder of StackOverflow) declared that the three things he would advise new programmers to learn are economics, writing and C programming. At first glance, that might seem like a curious choice, yet digging deeper soon reveals the wisdom of those words. [author_more] Spolsky...

How To Take Charge Of A UX Kickoff Meeting

   I once worked with a digital agency that didn’t know how to hold a kickoff meeting. And they didn’t even know that they didn’t know. Weeks into every project, they’d simply find themselves frustrated over how they’d ended up in a position of following rather than leading. They would fight ...