Category: Clients

Non-Disclosure Agreements For Developers: What To Know Before You Sign

    Most days, your goal as a developer is to design, develop and program awesome software. However, part of the job is also finding new clients, and you don’t want to be caught off guard by unexpected legal documents that come up ...

Is Success Down To The Quality Of Your Work?

    One of the biggest fallacies of our industry is that good work speaks for itself. It is a self-delusional lie that those with a good reputation tell themselves to explain their success. I will let you in on a secret; I am not th...

UX Meets MBA: What Happens When A Designer Goes To Business School

    If great design can imbue customers with trust, why are designers so removed from product management and the larger business strategy? As a VP of UX with an MBA, I strive to bring both worlds together to create a new model in whi...

How To Work Out What To Charge Clients: The Honest Version

    Have you ever read a post that has left you feeling wholly inadequate because you know you can’t live up to the high standards they layout? Well, that is how I feel when I read posts about how much to charge my clients. Wh...

Convincing Clients: How To Get Sign Off When It Matters

    We have all been there. That dreaded moment when after weeks of work we have to present our progress to key stakeholders, and they mercilessly tear it apart. It feels inevitable, but usually, we can avoid these situations. Would...

How To Spark A UX Revolution

    Editor’s Note: Making big changes doesn’t necessarily require big efforts — it’s just a matter of moving in the right direction. We can’t wait for Paul’s new book on User Experience Revolution ...

World Wide Web, Not Wealthy Western Web (Part 2)

    In part 1 of this article, we looked at where in the world the new entrants to the World Wide Web are, and some of the new technologies the standards community has worked on to address some of the challenges that the next 4 billi...

World Wide Web, Not Wealthy Western Web (Part 1)

    “There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy,” said Shakespeare’s Hamlet, in the famous scene in which Hamlet teaches Horatio to be a web designer. Horatio, as every schoolchil...

Keeping Your Business And Clients Safe With Digital Policies

   Digital workers, especially web designers and developers, need to recognize that policy influences their products online much as it does offline. Whatever the scale of our enterprise — whether a large corporation, small digital agency, software company or personal venture — we must work w...

Client Experience Design

   Let’s be honest: We designers can be difficult to work with. We might come from a controversial company culture, work an unconventional schedule or get impatient whenever our Internet connection is slower than the speed of light. Would you be at ease with a service provider who matches this descrip...