How To Roll Out New Features Without Hurting Loyal Users
“Be agile; release early; release often.” We know the drill. But is it strategically wise to keep rolling out features often? Especially once a product you’re building reaches a certain size, you probably don’t want to risk the integrity of your application with every new minor release.
The worst thing that can happen to your product is that loyal users, customers who have been using that one little feature consistently over the years, suddenly aren’t able to use it in the same convenient way. The change might empower users more, but the experience becomes less straightforward.
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